Safety / Warranties
Telstar Trampolines are designed predominantly with safety in mind and all models comply with the very latest EN71-14 European Standards.
EN71-14 covers the following:
- Durability of materials aswell as strength and stability of the trampoline and enclosure
- Prevention of entrapment - fingers, head, neck, feet
- Avoidance of sharp edges, sharp points and protruding parts
We believe that the TELSTAR Trampoline range is the safest on the market and goes above and beyond the basic requirements.
Our warranty covers manufacturing defects only. It does not cover defects due to wear and tear, damage due to misuse or wind damage. All warranty claims are evaluated on a case by case basis and approved cases will qualify for replacement parts free of charge. All claims need to be accompanied by a photo's showing a full length shot of the trampoline and close up shots of the faulty part/s.